Who
is the designer?
All of
the pieces on our website are designed by Mimi, who has
been known, since 1982, in the giftware industry for her
extensive line of hand painted metal décor, hand cut
from recycled steel 55 gallon drums (Old World
Creations). More
recently, she introduced a very successful line of
ornate stained glass accessories, featuring jewelry
boxes, vases, and picture frames as well as the
wonderful stained glass sun-catchers, which are shown on
this website.
Both of these lines have been sold in fine gift stores
throughout the
United States, the Caribbean and Europe.
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to questions
How
can I see more designs from Mimi?
You can find hundreds
of unique designs to enhance your home decorating or gift-giving needs in colorful hand painted metal
wall hangings and switchplate covers or
exquisite stained glass boxes, business card holders &
suncatchers at
TheGiftSellers website at www.thegiftsellers.com.
A charming selection of handcrafted Irish/Celtic designs can be found at
Celtic Accents at www.celticaccents.com.
For the butterfly
gardener or someone who loves butterflies, be sure to
see the lovely wall decor, switchplates and suncatchers
at Butterfly-Decor at
www.butterfly-decor.com.
A new website has recently been
launched,
Tropical-Fish-Decor , where you will find an
extensive collection of hand crafted home decorative
ideas at
www.tropical-fish-decor.com.
If it is very unique light switchplate
covers you are wanting,
SwitchplateDecor is just the place.
www.switchplatedecor.com.
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to questions
How
are the sun-catchers made?
The finest quality of
American made stained glass is used in the creating of the
sun-catchers. Each individual piece of glass within the
design is carefully hand-cut and smoothed to assure it
fitting perfectly into place. The Tiffany copper foil
technique is used in soldering all of these multiple
glass pieces together. All sun-catchers are finished with extremely
attractive decorative hand soldering work. The piece is
then polished to perfection.
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to questions
How
do I care for my stained glass sun-catchers?
Just wipe with a damp
cloth. On occasion you can
polish the glass and the silver soldering work with a
coat of most any brand of auto polish. Just apply a
light coat over the entire piece and polish it with a
dry soft cloth. This will brighten the piece and remove
any fingerprints. Then sit back and enjoy!
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to questions
What
credit cards do you accept?
We
accept Visa, Master Card, Discover and American Express
as forms of credit card payment. We will process your payment only at the time of shipment. In addition,
payment can be made to PayPal where
we also maintain an account for your convenience. (
Paypal payments are charged at the time of ordering, as
this is the way their system is set up.)
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to questions
What are the company shipping & return policies?
All Sun-Catcher
Boutique
products are shipped from Ft. Lauderdale, Florida.
Please
inspect the contents of each package as soon as it
arrives to confirm no damage has occurred.
In the
event you determine that the product is not what you
ordered or you see visible
damage, please follow these steps.
-
Email
our customer service line to report damage ( within
72 hours of receipt ).
-
Save
all original packaging materials and boxes to repack
for return. We will arrange a pick-up and
replacement.
Returns & Exchanges
We ask
that you consider your order placement carefully to help
minimize incorrect orders. Returned product will bear
the returned shipping/handling costs unless Sun-Catcher
Boutique
has shipped in error the wrong item number or item is
broken.
We try to be as
descriptive about the items that we am selling as
possible. But in the event that you purchase something
and then decide not to keep it, please email us about it
at
GlassSellers@aol.com . While we will
refund the cost of the item, less a $5.00 or 15%
restocking fee, which ever is greater, we cannot refund the
shipping charges. You will need to mail the item back to us
to receive your
refund All
Returns/Exchanges MUST be made within 30 days of date of
invoice.
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to questions
Shipping Time
- All
orders are normally shipped within 1 - 3 weeks of receipt of
the order, sometimes sooner. If product is back-ordered
or there is a problem with the order, we will contact
you (1) via email.
Credit Cards
- We
accept Visa, Master Card, Discover and American Express
as forms of credit card payment. We will process your payment only at the time of shipment. In addition,
payment can be made to PayPal where
we also maintain an account for your convenience. (
Paypal payments are charged at the time of ordering, as
this is the way their system is set up.)
Do you
sell wholesale?
If you are the owner or
buyer for a licensed retail gift store, please fill out the following form
for additional information. Click Here for the
form.
Back
to questions
If
you have additional questions, please Contact
and e-mail us your question. We look forward to
hearing from you.
